← All Guides

🪪 Replacing a Lost or Damaged MyKad (IC)

Police report, JPN walk-in, fees, and same-day collection — everything you need to replace your Malaysian identity card.

Processing Time

1 working day

Fee (Lost)

RM110

Fee (Damaged)

RM100

Key Body

JPN (Jabatan Pendaftaran Negara)

Lost vs Damaged — key difference: A lost MyKad requires a police report first. A damaged card does not — you just walk in to JPN with your damaged card and supporting documents. Do not file a police report for a damaged card.

If Your MyKad Is LOST — Step by Step

File a police report (Laporan Polis) — go to the nearest police station (Balai Polis) and report your IC as lost. Get the report printout; you will need to submit it at JPN. This is free of charge.
Gather your supporting documents — see the checklist below. You will need your birth certificate and the police report as the minimum.
Go to any JPN office — you can go to any JPN nationwide, not just the one in your home state. Bring originals of all documents.
Submit your application at the counter — a JPN officer will take your photograph and fingerprints on-site. No need to bring photos.
Pay the replacement fee: RM110 — for a lost IC. Cash and card accepted at most JPN offices. Some counters only accept cash — bring both.
Collect your new MyKad — processing takes approximately 1 working day. Some offices allow same-day collection; others require you to return the next working day. Confirm with the counter officer.

If Your MyKad Is DAMAGED — Step by Step

No police report needed. Simply gather your documents and head to any JPN office.
Bring your damaged IC — you must surrender it when applying. If you have lost the damaged card after it broke, this becomes a "lost" case and requires a police report.
Submit at the JPN counter — photo and fingerprints taken on-site.
Pay RM100 — the fee for a damaged (as opposed to lost) IC replacement.
Collect the next working day — or same day at some JPN offices.

Documents Checklist

For a Lost MyKad

Police report — original (filed at any Balai Polis for the lost IC)
Birth certificate — original and 1 photocopy
1 supporting photo ID (if available) — e.g. driving licence, passport, employee ID
RM110 replacement fee

For a Damaged MyKad

Damaged MyKad — original to be surrendered
Birth certificate — original and 1 photocopy
RM100 replacement fee

Tip: No need to bring passport-sized photos. JPN captures your photo digitally at the counter using their own equipment.

Fee Schedule (2026)

Reason for Replacement	Fee
Lost IC (1st replacement)	RM110
Lost IC (subsequent replacements)	RM110 (same fee, but JPN may flag repeated losses)
Damaged IC	RM100
Name change / data correction	RM10 (if within 1 year of original issuance)

The first MyKad issued when you turn 12 is free. Fees above apply to replacements and renewals only.

What If You're Far From Home?

You do not have to return to your home state JPN office. Any JPN nationwide can process your replacement.

Any JPN office nationwide can process your replacement — you are not restricted to your home state
UTC (Urban Transformation Centre) — JPN counters in UTCs in KL, JB, Kota Bharu, Kuching, and other major cities can also process IC replacements
If you have no documents at all (lost wallet, no birth certificate) — go to the JPN office and explain. They can verify your identity via their database using your fingerprints. Bring any supporting ID you can find.

Temporary Identity Letter (Surat Pengesahan Diri Sementara)

If you urgently need to prove your identity while waiting for your replacement IC (e.g. for work, travel, banking), you can request a temporary identity letter from JPN on the same day as your application.

Ask at the JPN counter when you submit your IC application — they issue this on request
Valid for a limited period (typically until your replacement IC is ready)
Accepted by banks, airports, and most government agencies as temporary proof of identity
Not a travel document — you cannot use it to travel overseas; you still need your passport for that

Special Cases

Overseas Malaysians

If you lose your IC abroad, the Malaysian High Commission or Embassy cannot replace your IC directly. You need to:

File a police report in the country where it was lost (translated to BM or English).
Visit the nearest Malaysian High Commission/Embassy to get an emergency travel document (if needed for travel home).
Upon returning to Malaysia, go to JPN with the overseas police report and your other documents to replace the IC.

Children's MyKid / IC

Children aged 0–11 hold MyKid (blue card). Replacement fees and procedures are the same as for adults.
A parent or guardian must accompany children under 18 to the JPN counter.
At age 12, children must get their adult MyKad — this is the first IC issuance and is free.

Key Government Links

JPN official website: jpn.gov.my
JPN office locator: jpn.gov.my/lokasi-pejabat
UTC locations: utc.gov.my

Pro Tips — What People Miss When Replacing Their IC

Police report first, JPN second — always — without a police report (laporan polis), JPN classifies your replacement as a voluntary change (RM10 fee vs RM100 if you claim loss without a report). Go to the nearest police station before JPN, not after.
Go early — UTCs open at 8am — IC replacement counters at Urban Transformation Centres (UTC) open early and are usually faster than dedicated JPN offices. Arrive before 9am to avoid 2–3 hour queues at peak times.
Your IC number never changes — your MyKad number (12 digits) is permanent from birth. The replacement card has the same number. Do not let anyone tell you otherwise or charge you to "update" records — your IC number is not reassigned.
Notify your bank immediately — a lost IC creates identity theft risk. Call your bank's card centre and inform them. Many banks flag accounts for monitoring when they receive a lost IC notification — this protects you, not just the bank.
Check your IC photo when collecting — before leaving the JPN counter, verify that the photo, name, address, and IC number on the replacement card are exactly correct. Errors on a freshly printed IC are rare but fixable immediately — they become a bureaucratic headache if discovered later.
Update your employer's HR records — if your IC was the document used to verify your employment eligibility, inform HR and provide the new IC number. Some employers' payroll systems are linked to the old IC record and may cause issues with EPF (KWSP) and PCB contributions.

Frequently Asked Questions

How long does MyKad replacement take in Malaysia?

Standard replacement takes 5–7 working days. However, JPN also offers a same-day express service (perkhidmatan ekspres) for an additional fee of RM100–RM150, available at selected JPN offices and UTCs. Check availability at your chosen office. The express service prints the card on-site while you wait, typically within 2–4 hours. If your situation is urgent (travel, work, banking), ask for express when submitting your application.

What is the fee for replacing a lost MyKad?

The standard replacement fee is RM10 for first replacement, RM20 for second replacement, and higher for subsequent replacements — JPN escalates the fee each time as a deterrent. Voluntary changes (address update, name correction) have a separate fee structure. The express same-day service costs RM100–RM150 on top of the standard fee. Bring cash — not all JPN counters accept card payment.

Can someone else collect my replacement IC on my behalf?

No. Your IC must be collected in person, as JPN requires a biometric scan (fingerprint and photo) at the time of collection to verify identity. You cannot authorise a third party to collect it. If you are hospitalised or physically unable to attend, contact JPN directly — there is a home visit service for bedridden Malaysians, but it requires advance arrangement and documentation.

My MyKad is damaged but not lost — do I need a police report?

No. A police report is only required when your IC is lost or stolen. For a damaged IC (rosak), you simply bring the damaged card to JPN along with your supporting documents. The replacement fee is the same as for a lost IC. Bring the damaged card with you — JPN will keep it and issue your replacement. If the card is severely damaged and unreadable, they may ask additional verification questions.

I found my lost IC after already reporting it — what should I do?

Once you have filed a police report for a lost IC and initiated the replacement process, the original IC is officially deactivated. Do not use the found IC — it is no longer legally valid. Hand it in to JPN or destroy it. Using a deactivated IC is an offence. The replacement IC you receive becomes your only valid identity document. There is no way to "cancel" the replacement once the process has started.

Can I update my address or change my name at the same time as replacing my IC?

Yes. If you need an address change (pertukaran alamat) or name correction (pembetulan nama) alongside a replacement, you can combine both requests in a single JPN visit. However, a name change requires additional supporting documentation (deed poll / court order / certificate of conversion / marriage certificate depending on the reason). Address changes simply require proof of your new address. Combining requests may mean paying multiple fees but saves you a second trip.

Related Guides

⚠ Disclaimer: This guide is for informational purposes only. Fees and procedures can change. Always verify with JPN before your visit. Last reviewed: March 2026.